1. Introduction
Horns Sentinel Inc. ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Self-Hosted Option: For customers requiring maximum data privacy, we offer self-hosted deployment where your data never leaves your infrastructure.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, company name, and password
- Payment Information: Billing address and payment details (processed by Stripe)
- Communications: Information provided when contacting support
- User Content: Data you upload for processing
2.2 Information Collected Automatically
- Usage Data: How you interact with our Services
- Device Information: Browser type, OS, IP address
- Log Data: Access times, pages viewed, referring URLs
- Cookies: For authentication and analytics
3. How We Use Your Information
| Purpose | Legal Basis (GDPR) |
|---|
| Providing and maintaining the Services | Contract performance |
| Processing payments and subscriptions | Contract performance |
| Sending service-related communications | Legitimate interest |
| Improving and optimizing the Services | Legitimate interest |
| Detecting and preventing fraud or abuse | Legitimate interest |
| Complying with legal obligations | Legal obligation |
| Marketing (with consent) | Consent |
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Hosting, payment processing, analytics
- AI Processing: Google Gemini, Anthropic Claude, Voyage AI
- Legal Requirements: When required by law
- Business Transfers: In connection with mergers or acquisitions
5. Data Retention
- Account Data: Retained until account deletion, then deleted within 30 days
- Usage Logs: Retained for 90 days
- Payment Records: Retained for 7 years (tax requirements)
- OSINT Search Results: Auto-deleted after 30 days unless saved
6. Data Security
We implement appropriate technical and organizational measures:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security assessments
- Access controls and authentication
- Audit logging for administrative actions
7. Your Rights
7.1 All Users
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your account and data
- Export: Receive your data in a portable format
7.2 EU/UK Residents (GDPR)
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with supervisory authority
7.3 California Residents (CCPA)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale (we do not sell data)
- Right to non-discrimination
8. Cookies
- Essential Cookies: Required for authentication and security
- Analytics Cookies: Mixpanel for usage analytics
- Preference Cookies: Remember your settings
9. International Data Transfers
Your information may be transferred to countries other than your own. We ensure appropriate safeguards including Standard Contractual Clauses and Data Processing Agreements.
10. Contact Us
For questions about this Privacy Policy:
Horns Sentinel Inc.
Privacy Officer
Email: privacy@hornssentinel.com
Website: hornssentinel.cloud